Evolving Future Model of Next Generation OSS and BSS Market to be Flexible and Open

Next generation operation support systems (OSS) are computer systems used by telecom operators to manage their networks. This system supports management functions such as network configuration, network inventory, fault management, and service provisioning. Next generation business support systems (BSS) are used to support various end-to-end telecommunication services. Next generation OSS and BSS offers automation of billing, communication service, customer service, performance management, and network optimization.

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It helps telecommunication service providers to monitor, control, analyze and manage a telephone or computer network. Next generation BSS solutions help an organization to stay ahead of the competition by providing the flexibility to adapt to a constantly changing marketplace. Next generation OSS and BSS provides professional services and system development and integration.

The driving factor for the global next generation OSS and BSS market is the increasing penetration of mobile and smartphone devices and their network. Smartphone devices are the prime medium of using internet. Furthermore, telecommunication service providers are focusing on high value mobile application and their corresponding content to offer superior services. OSS and BSS infrastructure offers efficient business transaction, control industrial process, support enterprise communication, and updates the corporate database. Moreover, next generation OSS and BSS systems respond automatically to service and resource events.

Additionally, it helps carriers to improve their competitive power by enabling them to quickly deploy new services at a lower cost. However, the global next generation OSS and BSS market involves highly technical network management processes. This is hampering the growth of the market. Moreover, high initial cost of next generation OSS and BSS is restraining the growth of this market. Opportunities for the global next generation OSS and BSS market is to provide better customer experience management. OSS and BSS solutions are enabling vendors to launch new advancements and pricing plans. This results in business agility and innovation of the communication service.

The global next generation OSS and BSS market is segmented on the basis of architecture type, network, and geography. Based on architecture type, the market is categorized into revenue management, service fulfillment, customer management, account management, service assurance, and network management systems.