The
North
America facilities management market
features a high degree of fragmentation with top 10 companies holding
a meager 10% share in the overall market, states Transparency Market
Research (TMR) in a new report. The market is served by several
international and regional players wherein price wars and efforts to
forge long-term service contracts renders intense competition in
amongst them. To sustain competition, companies are focusing on
improving service quality, reduce the time involved to complete
tasks, employ advanced cleaning and maintenance services, and roll
out bundled services.
As per the TMR report, the demand
in the North America facilities management market is likely to
translate into a revenue of US$610.21 by the end of 2024, expanding
at a healthy CAGR of 13.6% between 2017 and 2024. The
opportunities in the market translated into a revenue of US$248.87 bn
in 2017. Of the key service types, soft services segment currently
holds the dominant share in the overall market. Hard services
segment, on the other hand, is anticipated to register lackluster
growth over the forecast period. Among the key end users of
facilities management, corporate sector is anticipated to remain
attractive with a revenue of US$124.75 bn by 2024. However,
retail and commercial sector is predicted to emerge lucrative
expanding at the leading growth rate over the forecast period.
Advantages
of Saving Valuable Employees’ Time Boosts Uptake
Increasing practices of
outsourcing services is primarily driving the North America
facilities management market. Businesses are increasingly engaging
third-party contractors to outsource facility management for a
certain period of time. This helps businesses to focus on core
business functions and save valuable time of resources from being
used for non-core business activities. Thus, outsourcing helps reduce
costs and expenses of businesses in the long run. The demand for
facilities management is witnessing an upswing across several
industry verticals such as healthcare, government, government, and
corporate among others.
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Furthermore, increasing demand for
standardization of support services is boosting the adoption of
facilities management services. Businesses are recognizing the
importance of quality support services that makes a mark among
clients, which may indirectly boost business growth. Large businesses
are increasingly collaborating with world-class facilities management
service providers that maintain quality standards and take onus in
the event of subpar or poor service rendered.
Lack of Quality Standards
Globally Limits Adoption
However, the market could suffer
from several growth challenges. Nonexistence of standardization
leading to lack of parameters to quantify performance and quality of
services is a roadblock to the market’s growth. Quality and service
standards are region specific with lack of standardization standards
at global level. While different countries have recognized agencies
that have set standards for standardization of services, there does
not exist a single agency that monitors standardization of services
globally.
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