Club store packaging
plays an important role in consumer shopping experience in a warehouse
club store, which is a type of retail store dealing with variety of
merchandise brought in large or wholesale quantities. Club store
packaging involves merchandise in a warehouse club store being stacked
on pallets to attract the attention of the consumers. Club store
packaging is different than packaging for other retail formats like
grocery stores or super markets.
This is because warehouse club stores
have evolved in the use of 80/20 rule. While 20 % of products in retail
stores account for 80 % of its revenue, warehouse club stores stock only
20 % of these products. In traditional retail formats where packaging
plays a role in highlighting and differentiating a particular brand from
another, club store packaging attempts to differentiate a specific
product from another.
In a traditional retail format like
supermarkets where customers have option to select from wider range of
brands, warehouse club stores on the other hand offer limited number of
brands. Hence, a warehouse club store will focus on highlighting the
functional aspects of a product like a cup of ‘Horlicks’ rather than
focusing on the Horlicks brand name or logo.
Customers at a warehouse club store
generally pay membership fees in order to shop at the store. As
warehouse club stores are exclusive to its members, offering an enticing
shopping experience differentiates warehouse clubs from other retail
formats.
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Club store packaging market is driven by
strategies adopted by warehouse club store operators, primarily by three
players Costco, Sam’s Club operated by Walmart and BJ’s Wholesale.
Warehouse club store market in the U.S. generates revenue in excess of
US$ 400 billion wherein Costco and Sam’s Club together generate sales of
about US$ 140 billion. Costco is the largest player in terms of sales
whereas Sam’s club has most number of locations.
One important challenge faced by club
store packaging market is the prevalent use of corrugated paper material
which offer strength and resistance but discourages the creation of
attractive and appealing graphics that help in grabbing customer
attention in the club store.
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