- Demand for automotive emergency call (eCall) system is attributed to a rise the demand for enhanced safety in vehicles. Several automakers including, Ford Motors, Toyota, Volkswagen, Volvo, Audi and BMW are incorporating the automotive emergency call system in their vehicles across different models.
- Automotive emergency call systems comprise an automated voice response that would be delivered to an emergency service provider via an auto call on an emergency number. An automated call is generated in response to either the deployment of airbags in vehicles, a vehicle crash, or vehicle breakdown. Furthermore, other information including vehicle geo-coordinates, vehicle model, and vehicle diagnostic information is sent over SMS through established communication to emergency service providers including medical, fire, and car service centers. This, in turn, enables the responsible organizations to deploy necessary help to the location of the vehicle crash.
Key drivers of global automotive emergency call system market
- Rise in demand for safety services from consumers is driving automakers to install eCall systems or emergency call systems in their vehicles, which in turn, is boosting the global automotive emergency call system market. An automotive emergency call system intends to help a consumer in case of vehicle breakdown or vehicle crash. In case of these emergencies, an eCall system establishes contact over an SMS, which contains vehicle geo-coordinates, vehicle model information, and vehicle diagnostics information. Furthermore, an automated voice message is sent to the emergency service provider via a call.
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- After receiving the distress signal from a vehicle eCall system, the artificial intelligence system at the emergency service provider analyzes the data and determines the type of service to be deployed in order to help the respective vehicle. Subsequently, the AI system is expected to automatically generate a call to emergency service providers including medical centers, car service centers, vehicle towing services, and fire department, thereby resulting in timely dispatch or deployment of a service vehicle at the emergency spot.
- Stringent regulations and vehicle standards enacted by government organizations pertaining to vehicle safety are prompting automakers to install emergency call systems in their vehicles that are intended to automatically alert first-responder services whenever an accident or car breakdown occurs. Enhanced quality of emergency services and timely response of respective organizations enables service vehicles to reach the intended location and help drivers or occupants requiring assistance in case of vehicle crash or vehicle breakdown on time, preventing any probable fatalities.
Europe to hold a significant share of global automotive emergency call system market
- Rise in installation of eCall systems in vehicles due to government regulations and organizations, including the European Commission, in Europe are driving the automotive emergency call system market in the region. For instance, the European Commission has mandated all automakers to install eCall systems in new cars and vans manufactured from 2018 onwards. Furthermore, rising trend of joint ventures between automakers and emergency service providing organizations is propelling the automotive emergency call system market in Europe.
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